Privacy Policy

This Privacy Policy describes how PuriQuick Foods & Beverages ("PuriQuick", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website puriquick.com or make a purchase from us. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, email address, phone number, and date of birth (if provided).
• Address Information: Shipping and billing address, city, state, and pin code.
• Payment Information: We do not store your card or bank details. All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway.
• Order Information: Products purchased, order value, delivery status, and order history.
• Technical Information: IP address, browser type, device type, pages visited, and cookies data (collected automatically when you visit our website).
• Communication Data: Any messages, feedback, or enquiries you send us via email, WhatsApp, or contact forms.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfil your orders and send order confirmations.
• To communicate about delivery updates, tracking, and support queries.
• To send promotional offers, new product launches, and newsletters (only if you have opted in).
• To improve our website, products, and customer experience.
• To detect and prevent fraud or abuse.
• To comply with applicable legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Courier Partners: Your name, phone, and delivery address are shared with our logistics partners to fulfil your order.
• Payment Gateway (Razorpay): Transaction data is shared with Razorpay to process payments securely.
• Legal Compliance: We may disclose your information if required by law, court order, or a government authority.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings in your browser. Disabling cookies may affect certain features of our website such as cart persistence and login sessions.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data (subject to legal obligations).
• Opt out of marketing communications at any time by clicking "Unsubscribe" in our emails or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• PuriQuick Foods & Beverages
• PuriQuick Foods & Beverages, India
• Email: info@puriquick.com
• Phone: +91 90000 00000